For the purposes of the Data Protection Act 1998, the data controller is Vavista Limited of Lysander House, Catbrain Lane, Cribbs Causeway, Bristol BS10 7TQ. The data protection number for Vavista Limited is ZA024782.
The Website will contain links to the websites of third parties (such as advertisers and affiliates). If you follow a link to any of these websites, please note that these websites are subject to their own privacy policies and we do not accept any responsibility or liability for these policies or their use of your personal information. Please check these policies before you submit any personal data to these websites.
1 Personal Information
1.1 When you use the Vavista Life website you may provide us with personal information about you, such as your name, address, date of birth, telephone numbers and email address (“personal information”). This includes information provided at the time of registering to use the Vavista Life or Vavista Weightloss for Life programme, ongoing maintenance programmes, the community area on the website, requesting contact from an expert, completing any online questionnaires, and the resources you access. If you contact us, we may keep a record of that correspondence. We are committed to protecting your privacy, and will only use your personal information in accordance with the Data Protection Act 1998.
1.2 You are entitled by law to ask for a copy of your personal information at any time by contacting us at the following email address: [email protected] or such other email address as may be displayed on the “Contact Us” section of the website from time to time. Any access request may be subject to a fee of £15 to meet our costs in providing you with details of the information we hold about you.
2 Uses made of the information
2.1 We may use your personal information for the purposes of:
2.1.1 ensuring that content on the websites is presented in the most effective manner for you and your computer;
2.1.2 providing you with information, products or services as requested by you either through us or our experts
2.1.3 carrying out contractual obligations owed to you; and
2.1.4 record keeping.
2.2 We may also use your data to contact you by post, email or telephone from time to time to tell you about goods and services of Vavista Ltd. which we consider may be of interest to you. If you do not want us to contact you in this way you can “opt out” by emailing us at any time at [email protected] inserting “UNSUBCRIBE” as the subject or when checking certain boxes on the forms which we use to collect your personal information.
3 Disclosure of your information
3.1 We do not store credit or debit card details nor do we share customer payment details with any 3rd parties.
3.1.1 in the event that we sell any business or assets, in which case we may disclose your personal data to the prospective buyer of such business or assets;
3.1.2 if all, or substantially all, of our assets, or those of a member of our group, are acquired by a third party, in which case personal data held by it about our customers may be one of the transferred assets;
3.1.4 if we determine that such disclosure is necessary in connection with any investigation or complaint regarding your use of the website.
3.2 We may disclose your personal information to any member of our group, which means any subsidiaries, our ultimate holding company and its subsidiaries, as defined in section 1159 of the Companies Act 2006 who may use it for the purposes described above.
3.3 You consent to us disclosing your personal information to our experts for the purpose of them dealing with a request made by you for contact with an expert.
4.1 Certain parts of the Websites use “cookies” to keep track of your visit and to help you navigate between sections. A cookie is a small data file that may be stored on your computer’s hard-drive when you visit a website. Cookies can contain information such as your user ID and the pages you have visited.
If you register to use any parts of the website, you may be asked to create a password. You must keep this password confidential and must not disclose it or share it with anyone. You will be responsible for all activities that occur under your password. If you know or suspect that someone else knows your password you should notify us immediately at [email protected] If we have reason to believe that there is likely to be a breach of security or misuse of the website, we may require you to change your password or we may suspend your account until your identity has been verified and the account has been satisfactorily secured.
6 Your rights
You have the right to ask us not to process your personal data for marketing purposes. We will usually inform you (before collecting your data) if we intend to use your data for such purposes or if we intend to disclose your information to any third party for such purposes. You can exercise your right to prevent such processing by checking certain boxes on the forms we use to collect your data. You can also exercise the right at any time by contacting us at [email protected]