No problem, you can reset your password here.  If you have any further problems just get in touch with us and we’ll reset it for you.

Double check your original login email – you might be typing a lower case or upper case letter incorrectly.  Failing that try resetting your password here.  If you have any further problems just get in touch with us and we’ll reset it for you.

The VavistaLife programme allows you to choose from various issues that you may want to address in your life – from smoking to alcohol, sleep to stress…and weight is in there too! So for a general health boost, choose the VavistaLife Programme. If you want to focus more on your weight and the issues that contribute to it…and arise from it…then choose the Vavista WeightLoss for Life programme.

1-2 lbs a week should be the maximum you ever aim for in a weight-loss programme. If you lose more, your body will fight you and the weight will just go back on. Even if you don’t lose weight you will be losing fat, if you are doing the exercise we recommend (as muscle weighs more than fat) ….so the number of the scales is not as important as getting more toned and healthy. The weight loss will follow…and you will have the tools to keep it off for good this time.

No, the Vavista programmes are designed to be easy – to fit into your everyday life. That’s why they work!

Slimming Clubs tend to focus on the food you eat, less so on why you got there in the first place….and often leave people obsessed with their food. That is why 85% of people ultimatelyfail on a diet. However, if you find the weekly weigh in and chat at your club is helpful, then there is no reason why you can not do the Vavista WeightLoss programme alongside – it will help you to keep the weight off for good.

The Vavista Life programme is designed to improve your all-round health, it is not a rigorous exercise programme, nor a restrictive diet – simply a guided plan to help you make healthy habit changes. However, if you have a serious, or long-term health problem we would suggest talking to your GP or care giver before purchasing the Vavista Programme.

The questionnaire is set up to only be taken once, so be sure to take your time answering the questions to the best of your knowledge.  If you make a mistake get in touch with our support team and someone will assist you with your enquiry.

The questionnaire is set up to only be taken once, so be sure to take your time answering the questions to the best of your knowledge.  If you make a mistake get in touch with our support team and someone will assist you with your enquiry

So you can focus on one topic, you will only be able to open one module at a time. Once you finish your module you can then go back to your dashboard and choose your next module to work on, all modules will then be frozen again until you complete that module.

Congratulations! Once you complete each module you should receive an email containing details of the voucher code or incentive for you to claim. If you don’t, check your junk mail settings, sometimes they can end up in there.

Your modules are yours for life! They will always be there on your desktop so you can revisit and refresh your memory whenever you want.

We don’t recommend you reset your programme, as its important you work through this slowly and methodically.  However, if you are sure you wish to go ahead with this please get in touch with us and one of our team will assist you.

Not at all! Don’t panic! We advise you work through your modules over a 12-week period. That gives you plenty of scope to take a break, focus on modules in more depth, or skip over those you find easier. It’s not homework and there’s no deadline! You are bound to find some modules more challenging, but that should indicate that these are the ones that are going to make the biggest impact, so don’t rush – take you time until you feel you have made all the habit changes you want to, before moving on.

Don’t worry, all the resources you may need can be found via your dashboard at any time in case you need to download them.

Have a great time! No, not at all. You’re under no time constraints from us. We advise you work through your modules over a 12-week period. That gives you plenty of scope to take a break, focus on modules in more depth, or skip over those you find easier. It’s not homework and there’s no deadline!